-
Do I need to pay a deposit for treatment?
-
For certain procedures, we may ask for a deposit to reserve your spot. This helps us give each patient our full, undivided attention. We’ll always tell you in advance. Remember, no surprises.
-
How do I know if you’re in-network with my plan?
-
Just send us your insurance details by text, call, or email, and our expert team will check everything for you. We’ll explain what’s covered and answer any questions—no guesswork, no stress.
-
Do you take dental insurance?
-
We’ve got you covered—literally! We accept most PPO plans and will guide you through your benefits so there are no surprises ever. No insurance? No worries. We also offer in-office membership plans and third party financing.
-
Can I choose which provider I see for my first visit?
-
Yes! You’re welcome to pick your provider, or we can help match you based on your needs.
-
Do you take emergencies or same-day appointments?
-
Absolutely. Dental emergencies happen, and when they do, we do our best to see you the same day. Just call or text us—we’ll take care of you.
-
How do I book an appointment?
-
Booking is super easy—you can do it online anytime, give us a call, or even shoot us a text. Whatever works best for you. Book here.
-
How long should I expect my visit to take?
-
Most cleanings take about an hour, consultations run around 30 minutes, and cosmetic treatments vary. We’ll let you know what to expect ahead of time.
-
What can I expect during my first visit?
-
Your first visit includes a cleaning, any necessary X-rays, and a gentle exam. But it’s also a chance for us to get to know you—what you want for your smile, what’s been bothering you, or what you’ve been putting off. Your dentist will talk you through everything step by step, answer your questions, and help you feel confident about what comes next.
-
What if I can’t pay my full balance right away?
-
No worries. We offer flexible payment plans and will work with you to find an option that fits your budget.
-
What if I don’t have insurance?
-
You’re always welcome here regardless of your coverage. We offer a wellness plan and flexible payment options to help you get the care you need.
-
What makes Pure Dental Spa different?
-
Pure Dental Spa is the most comfortable dental visit you’ll ever have—period. We’re here to change the way you feel about going to the dentist by creating a space where your experience actually feels good.
-
When should I arrive for my appointment?
-
Just a few minutes early is perfect—enough time to check in, get comfortable, and maybe enjoy something from our beverage bar before we get started.
-
What services do you offer?
-
We offer everything from routine cleanings and Invisalign to professional whitening, veneers, implants, and full smile makeovers. Whether you’re here for maintenance or a major transformation, we’ve got you covered—comfortably and completely. Visit our Services page for all the details.
-
Will I know the cost before my visit?
-
Once your treatment plan is ready, we’ll go over pricing clearly before anything begins. Comfort lies in transparency.
-
Will my appointment start on time?
-
Yes—we respect your time. You shouldn’t be in the waiting room for more than 3 minutes. And if we’re ever running behind, we’ll let you know right away.
